FAQs

 

Pawsnclaws beds

 
How does the COMFY CALMING™ Pet Bed work?

Our beds provide a safe space for your pup to relax in, with the raised rim, ultra soft padding and covers it allows them to mimic being hugged by their mother.

What makes the Pawsnclaws beds better than any other beds?

We use only the highest quality materials and take pride in the production of our beds.
Extra filling, removable and washable covers and high quality zippers are all features you will find on our products

 

What materials are used, is it safe for my dog?
We use the highest quality materials for all of our products.
White polypropylene for the inner cushion filling, oxford fabric for the waterproof base and either a taffeta fabric or bamboo fabric for the outer cover.

These materials are safe for your dog to use however we do not recommend and advise against any of the materials being ingested by your dog at any stage.

Are the beds machine washable?

 The whole bed can be easily machine washed (Gentle Cycle) and dried (Tumble Dry on Low).
The shell is finished with water and dirt-resistant bottoms, that help prevent accidental messes from reaching your floors.
NOTE: To ensure longevity, it is important that the bed is thoroughly dried directly after washing.

Shipping

 
 
How much does shipping cost and how long does it take?

We are based at 285 Centerpoint Blvd Pittston, Pennsylvania, United States and our products are dispatched from our head fulfilment centre in Pittston, PA

Shipping is free! Delivery depends on your location:

United States 
Service
UPS SurePost (Free)  3-5 Business Days
UPS 2nd Day Air (Paid and express delivery ) 1-2 Business Days

  Canada: 
 Service:
DHL Packet Plus (Free)  6 – 10 Business Days

United kingdom
Service:
DHL Packet Plus (Free)  6 – 10 Business Days

Australia 
Service:
DHL Packet Plus (Free)  6 – 10 Business Days

New Zealand
Service:
DHL Packet Plus (Free)  6 – 10 Business Days

Is It Safe To Order Online ?

You can rest assured that shopping with PAWSNCLAWS is safe. We use the most up to date security systems and encryption software to ensure your personal details such as name, address and bank details are kept safe and secure.

 
What Is Your Returns Policy ?
  • Items must be returned within 30 days of receipt.
  • Items must be undamaged
  • Items must have all tags attached and be in original packaging
  • Item’s must be returned to our returns centre:-

Send us an email at [email protected] for details of our returns centre.

 
 
Can I cancel or change my order?

Sure, as long as our fulfilment team haven’t already shipped your order.

If they have please allow for the bed to be delivered and leave it unopened so they can provide you with a return shipping label.

 

What if I put the wrong shipping address?

If the order has not been shipped yet email in with “URGENT order edit” in the subject title.
The team will make any amendments, if it has been shipped they will work with you and the courier to have it redirected where possible