Shipping Information 

 
How much does shipping cost and how long does it take?


Shipping is free! Delivery depends on your location:

United States 
UPS SurePost (Free)  3-5 Business Days
UPS 2nd Day Air (Paid and express delivery ) 1-2 Business Days

  Canada 
• Canada Post 6-10 Business Days (FREE)
• Canada Express Post  4-8 Business Days

United Kingdom
• Royal Mail 8-12 days (includes Tracked)   8-12 Business Days (FREE)
• Royal Mail Priority Shipping 6-10 day


 
Where do your items come from?

We are based at 285 Centerpoint Blvd Pittston, Pennsylvania, United States and our products are dispatched from our head fulfilment centre in Pittston, PA

Is It Safe To Order Online ?

You can rest assured that shopping with PAWSNCLAWS is safe. We use the most up to date security systems and encryption software to ensure your personal details such as name, address and bank details are kept safe and secure.

 
 
What Is Your Returns Policy ?
  • Items must be returned within 30 days of receipt.
  • Items must be undamaged
  • Items must have all tags attached and be in original packaging
  • Item’s must be returned to our returns centre:-

Send us an email at [email protected] for details of our returns centre.

Can I cancel or change my order?

Sure, as long as our fulfilment team haven’t already shipped your order.

If they have please allow for the bed to be delivered and leave it unopened so they can provide you with a return shipping label.

What if I put the wrong shipping address?

If the order has not been shipped yet email in with “URGENT order edit” in the subject title.
The team will make any amendments, if it has been shipped they will work with you and the courier to have it redirected where possible